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What is Zipcar’s Cancellation Policy?

I’m interested in getting rid of my car and using Zipcar. I live in the city and I rarely drive (I mostly use public trans). However, I would need a vehicle every now and then. I’ve heard of Zipcar but was curious as to what their cancellation policy is. Does anyone know what Zipcar cancellation policy is?

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2 Comments on "What is Zipcar’s Cancellation Policy?"

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Kimberly Alt
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Kimberly Alt

I found the following on Zipcar’s website:

For reservations that are less than 8 hours long, you can cancel or shorten your reservation up to 3 hours before the start time without charge. For reservations that are 8 hours or longer, you have to do it at least 24 hours in advance.

If you don’t cancel or shorten with the required advance notice, you’re responsible for the full amount of the reservation.

Note that there’s a 30-minute window after you book your car where you can make any changes without incurring a charge.

Jeff Mills
Jeff Mills

Thanks Kimberly, I had the same question as to how to cancel Zipcar. I like the 30-minute window, it’s like a nice “undo” button. For those interested, Zipcar is currently running a promotion where you can get $25 off. Click here to take advantage!

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